How to Fix API Connection Errors in Copy Trading Software

 

How to Fix API Connection Errors in Copy Trading Software

API integration is extremely important in the field of automated and copy trading. APIs (Application Programming Interfaces) allow "the connection of your trading account to your copy trading algorithm", which allows for the execution of orders and for the synchronisation of data while you are not on the trading interface. Occasionally, traders will run into "an API connection issue", which may have varying consequences, from an interruption of the execution of trades to perhaps only the data that links the two platforms stopping flowing. 

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If you're facing issues connecting to the API, do not fear – these issues can happen, and they can usually be fixed fairly quickly in a few easy steps. In this guide, we will discuss how to troubleshoot and resolve API connection issues with a copy trading programme so your trading can run smoothly.

1. Check Your API Keys and Permissions

The first action to take in troubleshooting or fixing any potential connection issue with your copy trading programme is to check your API keys. Your API keys act as a digital password that connects your trading account to your trading programme.

If you have entered either your API key or your secret key incorrectly, or any information related to those keys incorrectly, the program will not be able to connect. You should first do the following: 

  • Make sure you copy and paste your API keys correctly. 
  • Ensure the keys are active (some brokers will expire keys if they sit inactive); and 
  • Ensure you have enabled read and trade permissions on the API key.

If you are using Zerodha, Alice Blue, or Angel One, just go back to your broker’s API section to access the keys you need for the API connection.

2. Verify Account Status

When it comes to API errors, they might show up due to different reasons, such as you being unable to trade because the account has insufficient funds, it being temporarily restricted, or there being changes in the login security.

In case you are not able to trade, then check if your trading account is still active, has enough funds, and is not under verification hold. Some brokers limit API trading if compliance documents are still pending or if the account balance is too low for the trades to be executed.

Additionally, verify that your account has not reached daily order or API call limits. Most brokers install such restrictions to avoid server overload, which is quite common.

3. Discard identically matched or clashing connections

If you are trading on different platforms or using cross-broker copy trading, you may find that there are some active API sessions that are in conflict with each other. Having multiple connections may cause errors like "invalid session" or "unauthorized" etc.

  • To solve this problem you can take the following measures:
  • Disconnect all connected applications and then reconnect.
  • Access the broker dashboard and delete previous API sessions.
  • Make use of one, reliable connection for each account through your copy trading software.

Software such as Combiz Services Copy Trading Software provides a clean connection when setting up to avoid duplicate linking issues and to have fast and secure sync.

4. Troubleshoot Network and Server Issues

API connection errors are sometimes not an issue on your end—instead, they have to do with network lag or the broker’s server going down.

Make sure your internet speed and stability are acceptable, as having slow networks may delay API requests. You could also try:

  • Router and software restart.
  • Checking the broker's status page for any scheduled maintenance.
  • No trading during peak times, as there might be server overload.
  • If your provider has a support level, ask them to solve the problem.

5. Update your software regularly.

An issue of incompatible APIs because of old copy trading software can be a major concern, especially if there are any modification on the broker-side. Therefore it is important to have the trading app always updated.

Companies like Combiz Services Pvt Ltd renew their copy trading software on a day-to-day basis to ensure the API connectivity is smooth and data processing is done faster with brokers like Zerodha, Angel One and Kotak Securities.

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6. Contact Technical Support

If nothing works, contact your software or your broker's support team. Send them your error logs or screenshots, and they will figure out the problem right away. Most professional software providers provide special support channels for API integration troubleshooting.

Conclusion

Errors with your API connection can be irritating, but most of the time once you know the cause, fixing it is straightforward. Always start with checking your API keys, your account permissions, and the Internet connection. Regular software updates and making sure your API connections are healthy will help to prevent you from facing most problems. 

If you are looking for an easy trading experience, check out the Combiz Services Copy Trading Software, which offers secure API integration, stable connections, and expert knowledge support. With stable API connections and secure trading, you can focus on what matters – better trading and profitable returns.

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